Leak Detection in Milford

Onsite, we inspect accessible connections and identify which valves control which parts of the supply. If a suitable house isolation valve is available, we can compare meter behaviour with that valve open and closed. We first check whether it operates safely and actually stops flow as intended.

If meter movement continues with the house supply reliably isolated, the pipe between those points becomes a stronger suspect. If movement stops, checks shift towards the house side. A passing valve can blur that distinction, so we interpret the result alongside other observations rather than treating it as proof.

Watercare identifies the point of supply as the meter fitting outlet nearest to your private pipe. You maintain the plumbing on your side of it. We relate that boundary to the actual arrangement we find, rather than labelling every wet connection in the box as an owner's repair.

When visible checks cannot resolve the source, we explain what further access would help. That might involve clearing access to a fitting or opening a limited area along the suspected route. Before proceeding, we discuss the location, disruption and permission needed, including any uncertainty about what lies beneath.

Once testing supports a location, we explain whether the evidence points before the meter, at a connection or along the private supply. If the private supply pipe needs work, water main repairs may be the appropriate next step. An unconfirmed location needs further investigation, not a speculative repair.

Our handover sets out the checks completed, what they showed and any limits on the findings. We explain who needs to act next and whether further isolation or access is required. After an authorised repair, we recheck the affected supply and meter behaviour before describing the issue as resolved.