Pukekohe · Leak detection
Leak Detection in Pukekohe
Isolating outdoor taps and irrigation before a meter test helps separate garden water use from a possible leak. A scheduled watering cycle, dripping hose connection or irrigation valve passing water could affect the result.

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Stately covers Pukekohe, and we work through these possibilities before recommending further investigation. Start by noting which outdoor outlets are connected, when irrigation normally runs and whether any taps still drip after being closed gently. Keep these observations for our visit. If the controller has a manual watering cycle, leave it untouched until we have agreed which checks are useful; an unexpected cycle could otherwise change the meter reading during the investigation.
Check what could use water outside
Walk around the outdoor taps and accessible irrigation controls before choosing a test period. Look for dripping outlets, water escaping at hose connections and sprinklers that remain wet between cycles. Record where you see water rather than tightening fittings or taking apart timers to investigate further.
Check whether a hose timer or irrigation controller has another programme scheduled during the test. Pausing a programme stops its instructions, but it is not the same as physically isolating the water supply. A valve that fails to close fully could still allow water through.
Isolate only controls you can recognise
Close ordinary outdoor taps gently and pause automatic watering. If irrigation has a clearly labelled, accessible supply valve that you know how to operate, close it for the test. Do not force a stiff handle or operate an unidentified valve; tell us what you could not isolate.
Keep a simple list of each control changed and its original setting. An irrigation isolation valve generally controls only the pipework beyond it, so a leak on the branch feeding that valve could remain active. We check the arrangement before treating an isolated garden system as ruled out.
More about leak detection in Pukekohe
Run the meter test with water off
Watercare's meter test requires no water use for four hours or more, with readings taken before and after. Leave the meter tap on throughout the test. Arrange a suitable period for everyone at home, and make sure no automatic watering programme will restart while you are checking.
Photograph the reading at both ends of the test and note the times, irrigation settings and any accidental water use. If someone opens a tap, record that interruption and repeat the test when practical. A changed reading needs interpretation alongside those details, rather than an immediate diagnosis.
Compare readings with onsite isolation checks
Onsite, we review your notes, inspect accessible outdoor fittings and check which valves actually stop each supply. Where the layout allows, we compare meter behaviour with the irrigation branch isolated and then supplied again. This helps narrow the investigation towards a branch, fitting or another section of pipework.
If movement stops with irrigation isolated, we investigate that branch and its controls more closely. If movement continues, a passing isolation valve or a leak elsewhere could explain it. Access to buried pipework may require opening an area; we explain the reason and seek approval before proceeding.
Agree repairs and restore watering carefully
Our findings guide the repair decision. A leaking outdoor fitting calls for a different approach from a damaged buried supply pipe. If the checked location supports water main repairs, we explain the affected section, access needed and proposed work, rather than recommending excavation from the meter reading alone.
After the agreed work, we recheck the affected supply and explain what was repaired or remains uncertain. We confirm which outdoor valves are open, which remain isolated and whether watering programmes can resume. You receive clear instructions for any follow-up reading, including the settings needed for a useful comparison.
Leak detection: questions from Pukekohe
Is switching the irrigation controller off enough?
It pauses scheduled watering but may leave the pipework pressurised. Use a recognised irrigation supply valve if it operates easily, and record both settings. Ask us to check if you are unsure.
What if an outdoor tap will not close?
Do not force it or remove its handle. Note whether it drips continuously and tell us before relying on a meter test. That flow could affect the reading.
Should I turn irrigation back on afterwards?
Restore normal settings only if there is no suspected escape requiring isolation. If water appears unexpectedly or the system keeps running, leave its recognised supply valve closed and contact us for guidance.
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