Leak Detection in Parnell

On arrival, we compare the reported symptoms with what is visible and accessible. Depending on the evidence, checks may include inspecting exposed fittings, looking for moisture patterns and testing parts of the plumbing. Water can travel before it becomes visible, so the stained surface may be some distance from the fault.

Some checks may require water use to stop or part of the supply to be isolated temporarily. We explain this to the tenant before proceeding and check which facilities would be affected. Keep the isolation point accessible if its location is known, but there is no need to force a stiff valve.

We explain what the checks support, what remains uncertain and whether further access is needed. For example, moisture near a pipe connection could justify checking that connection more closely, but the surrounding area still matters. If a concealed section needs exposing, we describe the location and purpose of the proposed opening.

Once the fault is confirmed, the repair decision depends on its accessibility, condition and extent. A localised repair may suit an isolated defect; more investigation may be needed if several areas show symptoms. We discuss the scope with you before proceeding and flag any separate reinstatement work likely to follow.

After investigation, you should know which areas were checked, what was found and what happens next. Where a repair has been completed, we explain the checks carried out afterwards. Where work remains outstanding, we identify any temporary restrictions and agree who will coordinate the next visit with the tenant.

The tenant also needs practical instructions, particularly if a fixture remains out of use or water has been isolated. We explain what changes to report and which affected areas need monitoring. Contact Stately with the property details, tenant access arrangements and observations so we can discuss the appropriate starting point.