Glen Eden · Leak detection
Leak Detection in Glen Eden
Your tank-supply pump starts and stops even though no water is running. That can mean pressure is escaping through a leak, but a valve letting water return towards the tank or a pressure-control problem can produce similar symptoms.
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How it works
Call or enquire
Phone us or send the address and what you’re seeing.
We assess
A licensed Stately plumber looks at the job on site.
Clear quote
You get a plain explanation and a clear quote before work starts.
Job done and tidied
We finish the work and leave the site clean.
Stately covers Glen Eden, and we investigate the pattern before recommending repairs. Note how often the pump starts, confirm taps and appliances are off, and tell us whether pressure at the taps has changed since the cycling began.
Notice what happens between pump starts
Listen from a safe position and record the interval between starts and how long each run lasts. If an existing pressure gauge is clearly visible, note whether its reading falls between cycles. A short video can help show an intermittent pattern that changes before our visit.
Check for a toilet quietly refilling, an outdoor tap dripping or an appliance taking water unexpectedly. Look for visible wet patches around accessible pipework and the pump, but keep clear of electrical connections. Tell us about any tank-level change, rather than trying to calculate the leak size.
Check pressure behaviour before blaming a pipe
Onsite, we first confirm that no intended water use is occurring and observe the pump through its operating cycle. We compare pressure loss with pump starts and inspect accessible connections. Water showing at a fitting is useful evidence, although it may not explain the entire cycling pattern.
We also assess the pressure vessel, controls and any accessible non-return valve where fitted. A vessel problem can contribute to rapid cycling, while a valve that fails to hold can let pressure bleed back. These possibilities need checking before we attribute the symptom to a buried supply pipe.
More about leak detection in Glen Eden
Isolate safely to narrow the search
We identify how the tank, pump and house supply connect, then plan controlled isolation using suitable valves. Comparing which parts hold pressure can help separate a house-side loss from a pump-side issue. Valve position and pump operation must be managed together, so please do not experiment with closing valves.
Clear access to the pump enclosure, tank outlet and known shut-offs is helpful. Let us know about locked areas or pipe routes you have recorded. If a valve will not operate safely, we explain the limitation and agree on another test or access step before proceeding further.
Use the findings to target further access
If testing points to the delivery pipe, we work along the suspected route and use suitable detection methods for the conditions found. Sound, pressure behaviour and visible moisture can help narrow an area. Pump noise or restricted access can limit what those checks tell us.
Where concealed pipework needs exposure, we explain the proposed location, why that access is useful and what remains uncertain. You receive a distinction between a confirmed leaking component and an area needing further investigation. We discuss any opening required rather than treating an initial indication as a confirmed repair location.
Agree repairs and confirm the outcome
The repair follows the cause established by testing. That might involve a leaking connection, a valve issue or a pressure-system fault. If a buried tank-to-house supply line is leaking, we explain whether our water main repairs service is appropriate and what access the work requires.
After an agreed repair, we restore the operating arrangement and check pressure retention and pump behaviour with outlets closed. The handover explains what was found, what was repaired and any remaining checks. We also tell you which changes to watch for if the cycling returns.
Leak detection: questions from Glen Eden
Should I switch the cycling pump off?
If it runs continuously, becomes unusually hot or sounds strained, stop using it and contact us. Use only its normal, safely accessible switch. Remember that switching it off may remove the house water supply.
Can cycling happen with no visible leak?
Yes. Water could escape through concealed pipework or return through a faulty non-return valve. Pressure-system faults can also affect cycling. Pressure and isolation checks help distinguish these causes before repair decisions.
What should I send before the visit?
Send the cycling interval, any visible gauge readings and photos taken safely from outside the pump enclosure. Mention recent changes to the system and whether the symptom continues when appliances and taps are off.
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